Zelle, Bank of America, Capital One Fraud Case Investigation
Chimicles Schwartz Kriner & Donaldson-Smith (CSKD) is investigating a potential class action against Zelle (owned by Early Warning Systems), Bank of America (BOA) and Capital One, for failing to prevent online bank account users from fraud when using Zelle. The allegations involve Zelle making it easy for bad actors to access their system and failing to detect or remove them from their network, and BOA and Capital One not restricting the Zelle activity of these bad actors. According to the New York Attorney General as well as the Consumer Financial Protection Bureau (CFPB), these failures have potentially caused millions of dollars in losses to hundreds of thousands of accountholders.
Has there been unauthorized activity on your bank account because of Zelle? For example:
- Has an unknown person sent you money through Zelle, and then reported the transaction as fraudulent against you thereby causing your accounts to be frozen?
- Has an unknown person sent you money through Zelle, and then been able to access and steal your bank account funds?
- Has your Zelle information been used by unauthorized individuals to take money from your account?
- Have you paid money through Zelle and then noticed a duplicate deduction?
If you believe that you were a victim to Zelle fraud, we would like to hear from you.
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