CSK&D Files Class Action on Behalf of Restaurants Alleging Unfair and Deceptive Practices By DoorDash

Chimicles Schwartz Kriner & Donaldson-Smith filed a class action complaint on behalf of Lona’s Lil Eats, LLC and a putative class of restaurants alleging that restaurants—who have no agreement or affiliation with DoorDash—are harmed by DoorDash’s unfair and deceptive acts.

Specifically, the case alleges that DoorDash first sets up fake webpages for restaurants that have no affiliation with DoorDash. And on the webpage, DoorDash makes it appear as if a potential customer is viewing the restaurant’s menu and can even place an order through DoorDash. But then, allegedly, DoorDash’s webpage falsely represents that the restaurant is closed, not taking online orders, or will not deliver to the customer’s address—when, in fact, the restaurant is open, taking online orders, and delivering to the customer’s address just not through DoorDash’s website. The case alleges that DoorDash engages in these unfair and deceptive acts in order to coerce restaurants to partner with DoorDash or to push would-be customers to restaurants who do partner with DoorDash.

The case is Lona’s Lil Eats, LLC v. DoorDash, Inc., No. 20-cv-6703 (N.D. Cal.). A copy of the complaint can be found here.

If you own a restaurant that has been affected by DoorDash’s allegedly unfair or deceptive acts, we would like to hear from you.

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Attorneys for this case:

Steven A. Schwartz
Zachary P. Beatty