Paypal/ Honey, Capital One Shopping, Microsoft Shopping, et al. Affiliate Marketing Browser Tool Fraud-Cheating Influencers and Content Creators Out of Commissions – Class Action Investigation
Chimicles Schwartz Kriner & Donaldson-Smith is investigating potential class action lawsuits against PayPal, Microsoft, Capital One, et al. concerning browser extensions such as Honey, Capital One Shopping, and Microsoft Shopping. We believe that these companies may be using these browser extension tools to cheat online influencers, bloggers, marketers, YouTubers and other content creators who participate in commission programs with online retailers out of their rightful sales commissions.
Influencers who partner with online retailers are able to direct their followers to view specific products through affiliate links. If a customer clicks on that affiliate link and purchases the product, the influencer who promoted that product earns a commission from the retailer for referring their product. Prior to completing the online purchase, customers who have downloaded these browser extensions will see a pop-up to click to check for discounts. Reports indicate that once consumers click on this pop-up, it digitally removes the credit (or “attribution”) rightfully due to the influencer who promoted the product, and secretly replaces it with credit to go to the original company for the sale and the commission that goes with it.
Many influencers have also encouraged their viewers to download these browser extension tools, only to get shortchanged out of commissions because of it.
If you are an online influencer, blogger, marketer, YouTuber or other content creator who participated in an affiliate commission program with an online merchant, or know of any influencers who participated in an affiliate commission program with an online merchant, please fill out the form below to join the investigation and speak directly with one of our attorneys. We encourage you to share this investigation and our webpage with anyone you know.
(*) Indicates required field: When communicating with us through this site or otherwise in connection with a matter for which we do not already represent you, your communication may not be treated as privileged or confidential, and does not create an attorney-client relationship between you and our Firm.