CSK&D Investigates Class Action Claims on Behalf of Restaurants for Unfair and Deceptive Practices by DoorDash, GrubHub, and Postmates

Chimicles Schwartz Kriner & Donaldson-Smith is investigating class action claims on behalf of restaurants—who have no agreement or affiliation with DoorDash, GrubHub, or Postmates—who are harmed by the food delivery services’ unfair and deceptive acts. Allegedly, these food delivery services first set up fake webpages for restaurants that have no affiliation with DoorDash, GrubHub, or Postmates. And on the webpages, the delivery services makes it appear as if a potential customer is viewing the restaurant’s menu and can even place an order through DoorDash’s, GrubHub’s, or Postmate’s website. But then, allegedly, the delivery service’s fake webpage falsely represents that the restaurant is closed, not taking online orders, or will not deliver to the customer’s address—when, in fact, the restaurant is open, taking online orders, and delivering to the customer’s address just not through the food delivery service’s website. DoorDash, GrubHub, and Postmates allegedly engage in these unfair and deceptive acts in order to coerce restaurants to partner with these online services or to push would-be customers to restaurants who do partner with DoorDash, GrubHub, or Postmates.