Busuu Automatic Enrollment – Class Action Investigation
CSK&D is investigating a potential class action case related with Busuu’s deceptive business practices. The Company allegedly engages in deceptive billing practices by automatically enrolling customers into a recurring billing plan by offering free trials for new members. After a new member’s free trial period has ended, they are left being charged for an unspecified number of months until they cancel. Cancelling these plans is typically difficult, leaving consumers with an unwanted paid subscription to the service.
If you have signed up for Busuu and were automatically enrolled into a paid subscription, please contact the attorney(s) listed below.
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Attorneys for this case:
Samantha E. Holbrook
Alex M. Kashurba