Amazon Echo 4th Generation Smart Speaker – Class Action Investigation

CSK&D is investigating a potential class action lawsuit against Amazon related to reports that 4th generation Echo Devices suffer from a number of technical glitches rendering the device unusable. Specifically, it is reported that the device will remain illuminated even after Alexa Guard is shut-off, potentially contributing to other glitches including:  action buttons (including the volume control buttons) on device become unresponsive, Alexa stops responding to simple voice commands,  and/or device disconnects from wi-fi.

If you own a 4th generation Echo Device exhibiting these issues, please fill-out the form below.

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Attorneys for this case:

Benjamin F. Johns
Samantha E. Holbrook
Alex M. Kashurba