Xbox Series X Random Shut-Off – Class Action Investigation

CSK&D is investigating a potential class action concerning a suspected defect that reportedly causes the newly released Xbox Series X consoles to shut-off or power down unexpectedly and without warning in the middle of normal gameplay. In some cases, gamers have reported their Xbox Series X system overheating before powering off completely.

If you own an Xbox Series X console and have experienced any of these issues, please complete the form below.

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Attorneys for this case:

Benjamin F. Johns
Samantha E. Holbrook
Alex M. Kashurba