C&T is investigating a potential class action lawsuit against popular fitness trainer Kayla Itsines and her Sweat With Kayla workout app (“Sweat With Kayla”). Sweat With Kayla recently came under fire on Instagram and from consumers relating to reported unauthorized charges and overcharges from the workout app. The Sweat With Kayla app requires users to provide credit card information prior to beginning a seven-day free trial, and after the trial period ends, users are charged upwards of $20 a month unless the service is cancelled. Furthermore, some users of the Sweat With Kayla workout app reportedly receive unauthorized credit card charges for use of the Sweat With Kayla app even after cancelling their subscription because the app contains a feature that requires users to turn off an auto-renew function through iTunes. As such, a Sweat With Kayla app user can be subjected to an subscription auto-renewal function and unauthorized credit card charges even after undertaking measures to cancel their account. These reported billing practices may be in violation of federal and state credit billing laws.
If you have experienced unauthorized charges or overcharges relating to the Sweat With Kayla app, please contact us using the link on this page.
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