C&T is investigating a potential class action lawsuit against Sumec North America related to its Cleanforce line of electric power washers. Reports indicate that consumers who have purchased Cleanforce power washers experience product failure within the first year of use, and sometimes after only a few uses of the product. C&T is investigating a potential design defect in the power washer spray wand that results in loss of pressure and water leaking from the wand handle. Consumers who complain to Sumec reportedly receive little to no support or customer service, are told that this is not a common issue despite the issue being listed on an FAQ page, and are informed that Sumec cannot provide replacement parts.
If you have purchased a Cleanforce electric power washer and have experienced any of the above problems, please contact us using the link on this page.
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