ServiceAide, Inc. & Catholic Health Data Breach  – Class Action Investigation

Chimicles Schwartz Kriner & Donaldson-Smith is actively investigating a potential class action relating to a data breach incident involving ServiceAide, Inc. (“ServiceAide”)  and Catholic Health. ServiceAide is a software development company based in California, providing IT service management solutions to various industries, including Catholic Health. Catholic Health is a healthcare organization that operates hospitals and medical facilities across the United States.

What Happened at ServiceAide & Catholic Health?

In or around November 2024, ServiceAide discovered that certain information within its Catholic Health Elasticsearch database was made publicly accessible. Further investigation revealed that sensitive personal identifiable information and protected health information belonging to Catholic Health patients was publicly available between September 19 and November 5, 2024.

 ServiceAide recently notified the Vermont Attorney General that the exposed data includes, but is not limited to: full name, social security number, date of birth, medical record number, patient account number, medical/health information, health insurance information, prescription/treatment information, clinical information, provider name, provider location, email/username, and password. An estimated 483,126 Catholic Health patients were affected by this breach.

ServiceAide began sending notices to all affected individuals on May 9, 2025, to make them aware of the breach.

Why is it Important to You?

The data breach, if confirmed, could have severe implications for the affected individuals, leading to potential identity theft, financial fraud, and other related harms.

If you believe your personal information may have been compromised as a result of this breach, please contact one of our data breach attorneys by filling out the form provided below.