Rocketmiles Taxes and Fees Class Action Investigation
Chimicles & Tikellis LLP is investigating possible class action claims against the travel website Rocketmiles.com for alleged misrepresentations and omissions concerning charges for hotel bookings.
Rocketmiles is an online hotel booking service that provides airline reward miles for hotel reservations. Rocketmiles affirmatively represents that, “Our prices are in-line with other online travel agencies and hotel websites. Small price fluctuations during the day may occasionally create differences, though the biggest difference is the large reward amount Rocketmiles offers.”
However, Rocketmiles typically charges significantly higher taxes and fees than other hotel booking sites. The extra taxes and fees are often around 7% of the total charge. Further, in some instances the room prices offered by Rocketmiles are much higher than prices offered on competing websites.
If you booked travel through Rocketmiles.com, please contact us to discuss your rights.