Playstation 5 External Hard Drive System Crash – Class Action Investigation

Chimicles Schwartz Kriner & Donaldson-Smith is investigating a potential class action concerning issues with PlayStation 5 consoles crashing during gameplay whenever an external hard drive is connected to the console. In severe cases, users have reported their external hard drives becoming corrupted as a result, leading to lost files that are unsalvageable.

If you own a PlayStation 5 and have experienced these issues, please complete the form below.

PS5 Hard Drive

First Name

Last Name

Address

Address Line 1

City

State

Zip Code

Country

Phone

On what date did you set-up your PS5 for the first time?

Approximately when (month, year) did you purchase your external hard drive?

What brand(s)?

Did you send Sony a letter opting out of the arbitration clause?

Have you contacted Sony about the issue?

If so, what was the result?

Please briefly describe your problem:

(*) Indicates required field: When communicating with us through this site or otherwise in connection with a matter for which we do not already represent you, your communication may not be treated as privileged or confidential, and does not create an attorney-client relationship between you and our Firm.

Attorneys for this case:

Benjamin F. Johns
Samantha E. Hollbrook
Alex M. Kashurba

Playstation 5 External Hard Drive System Crash – Class Action Investigation

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