Nintendo Switch Dead Pixels – Class Action Investigation

Nintendo Switch Dead Pixels – Class Action Investigation

Chimicles & Tikellis LLP (“C&T”) is investigating a potential class action lawsuit against Nintendo relating to its recently released Nintendo Switch video game console. Specifically, C&T is investigating reports and thousands of consumer complaints that the Switch is plagued by “dead” or “stuck” pixels on the system’s 6.2-inch touchscreen. These “dead” pixels are an eyesore and are occurring in many Switch systems within days or weeks after purchase. While Nintendo has acknowledged the problem, it has also stated that it does not believe “dead” pixels are a problem and, in fact, that they are “normal and should not be considered a defect.”

This “dead” pixel defect in the Nintendo Switch and Nintendo’s failure to remedy this issue may be actionable, including under state and federal consumer protection and warranty laws. If you have purchased a Nintendo Switch, have experienced issues with “dead” pixels, and have not been able to obtain a refund or a new Switch console, please contact the lawyers listed below.

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Attorneys for this case:

Benjamin F. Johns
Andrew W. Ferich