Ninja Coffee Bar Brewer – Class Action Investigation
Chimicles & Tikellis, LLP is investigating a potential class action related to reports that the Ninja Coffee Bar Brewer manufactured by SharkNinja suffers from a number of mechanical defects that prevent it from functioning properly. Specifically, consumers have reported that the coffee maker fails to brew coffee, since the machine will inexplicably beep and stop brewing coffee midway through the brewing process. While the machine is beeping and not brewing coffee, the “clean” light will often then come on, regardless of whether or not the machine is clean. In more extreme cases, the coffeemaker will stop working.
Frustrated by the machine’s failure to brew an entire pot of coffee, consumers reaching out to customer service representatives about their defective machines are met with long wait times before being told that they will be responsible for covering any shipping costs for replacement parts for the machine. Many with the issue have had recurrences of the same mechanical defects even after having either the machine’s parts or the machine itself replaced under warranty.
If you own a Ninja Coffee Bar Brewer with the above described issues, please contact the attorneys listed below.