Microsoft Surface Pro 3 Tablet Battery Defect – Class Action Investigation
C&T is investigating recent news that Microsoft Surface Pro 3 tablets may contain defective LGC batteries. Reports indicate that the LGC batteries in Surface Pro 3 tablets experience greatly diminished battery and operational capacities. In some instances the tablets are reported to not run unless plugged into a wall outlet, while other reports suggest that the battery may take only minutes to charge as opposed to the usual hours long charge time. Despite indication from Microsoft that it is looking into the issue, reports suggest that Microsoft has taken no action to resolve the LGC battery issue in its Surface Pro 3 tablets.
Some consumers have indicated that Microsoft stonewalls consumer attempts to obtain a fix to this issue. Reports suggest that Microsoft may be requiring consumers to pay hundreds of dollars simply to talk to Microsoft tech support employees.
If you own a Microsoft Surface Pro 3 tablet and are experiencing any issues with respect to battery life or battery charging, please contact the lawyers listed below.