CSK&D is investigating reports of cracked or shattered windshields on Mercedes vehicles. Drivers report noticing cracks on their windshields without anything striking the windshield. Some drivers also report that the windshields crack or shatter too easily after being stuck, for example, by a small pebble at low speeds. These problems have been reported in various models and model years between 2014-2020, including but not limited to the GLA, G550, CLA, C63, and GLC. Owners typically have to pay out of pocket for expensive windshield replacements.
If you own or lease a Mercedes vehicle that has experienced problems with a cracked or shattered windshield, please complete the form below.