Have you been receiving unwelcomed calls from HomeAdvisor Home Service Professionals?
- Are Home Service Professionals calling about performing a home project that you are not currently interested in having done?
- Did you conduct searches online and submit a request for a free estimate or quote, and now you are receiving calls from HomeAdvisor Home Service Professionals?
- Are you suspicious as to how HomeAdvisor obtained your contact information?
- Are you wondering why you are being contacted by HomeAdvisor Home Service Professionals?
If any of the above applies to you, we are interested in learning more about your experience.
In 2016, Chimicles Schwartz Kriner & Donaldson-Smith LLP (CSK&D) initiated a class action lawsuit, on behalf of a proposed class of HomeAdvisor Home Service Professionals, against HomeAdvisor, Inc., IAC/InteractiveCorp, ANGI Homeservices Inc. (NASDAQ: ANGI), C. David Venture Management, LLC (d/b/a HomeBlue), Venture Street, LLC and CraftJack, Inc. for deceptive, coercive and unfair business practices related to HomeAdvisor’s lead generation services and membership programs. HomeAdvisor claims that it is an online marketplace for matching Home Service Professionals with consumers (homeowners) seeking to have home services performed. Whereas the service is free to homeowners, revenue is generated primarily from the fees paid by Home Service Professionals for memberships and homeowner service requests (“leads”), each of which can be distributed to up to, generally, four Home Service Professionals.
The Action alleges, among other things, that Defendants violated federal and/or state laws by maintaining and employing systemically flawed and deficient processes to generate leads and charging Home Service Professionals for leads that were not from homeowners who were actively seeking to have a service performed. Plaintiffs allege that they and the putative class of Home Service Professionals were charged for leads that were often comprised of:
- wrong contact information;
- persons who had never even heard of HomeAdvisor;
- persons who were not homeowners;
- persons who did not submit a service request and/or were not interested in having the service performed;
- stale leads, including for projects that homeowners completed months or years prior to the lead being sent; and,
- leads that were over distributed to other Home Service Professionals.
If you believe that your contact information was misleadingly obtained or used without your authorization to generate a lead that was ultimately provided to a HomeAdvisor Home Service Professional, or resulted in your being contacted by more than 3 or 4 Home Service Professionals, please contact us by completing the form below. And if you haven’t already done so, being documenting the contact information of Home Service Professionals who have indicated they received your information in the form of a lead through HomeAdvisor.
If you are interested in learning more information about this lawsuit, click here.