C&T is investigating a potential class action against the “As Seen on TV” skin product Dermawand. C&T is investigating reports that consumers who purchase this product experience no results or benefits from the product, and that the product-maker refuses to stand behind its advertised refund policy, which includes a promise to cover return shipping costs. Instead, Dermawand charges a service fee for shipping costs to those consumers who do successfully obtain a refund. Furthermore, reports indicate that Dermawand may continue to make unauthorized charges to consumers’ credit cards despite no additional purchases and following requests for refunds.
If you have experienced any of the above issues in conjunction with purchasing or seeking a refund for Dermawand products, please contact us using the link on this page.
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