On May 23, 2017, C&T and its co-counsel filed a first amended class action complaint against Google, Inc. and Hauwei Device U.S.A., Inc. alleging that Google Nexus 6P smartphones suffer from battery drain/early shut-off and bootloop defects.
According to the complaint, the alleged battery drain/early shut-off defect causes the phone to abruptly stop working and shut off, even where there is significant battery life remaining. The alleged bootloop defect may put the phone into a death-spiral wherein it will be unresponsive, suddenly switch off, and then remain stuck on a start-up screen. The complaint alleges that Google tells consumers to seek warranty coverage from Huawei for this issue and that Huawei is largely unhelpful and often stonewalls attempts to obtain warranty coverage, telling consumers the problem is not the phone or the battery, but instead it is a problem with Google’s software. The complaint seeks to represent a class of consumers who purchased or own a Nexus 6P smartphone.
This lawsuit is pending in the United States District Court for the Northern District of California. A copy of the amended complaint can be viewed below.