C&T Files Amended Complaint in LG Refrigerator Class Action
On September 5, 2017, Chimicles & Tikellis LLP and its co-counsel filed an amended complaint against LG Electronics in New Jersey federal court. The lawsuit seeks to recover damages for purchasers of LG Refrigerator models that contain allegedly defective compressors and ice makers. The amended complaint asserts violations of numerous state consumer protection statutes, breaches of warranties, and violations of the Magnuson-Moss Warranty Act.
The amended complaint alleges that the LG Refrigerators suffer from two interrelated design defects. One alleged defect stems from the Smart Cooling technology that is supposed to maintain cool temperatures in the freezer and refrigerator compartments. This alleged defect often occurs when the refrigerators’ fans stop working and ice builds up. This alleged defect culminates in a compressor failure resulting in a complete refrigeration loss. The other alleged defect occurs when the ice maker clogs and fails to dispense ice. The two alleged defects, often together, cause the refrigerator to cease functioning resulting in spoiled food. The complaint alleges that when consumers contact LG, they are often forced to pay out-of-pocket for repairs. The complaint alleges that even if LG does agree to make a repair, the defect is so pervasive that the necessary replacement parts are on backorder for weeks. Often, the complaint alleges, the defects reoccur after an attempted repair. The complaint alleges that consumers have lost valuable refrigerated goods, and money on repairs, and on unnecessary alternative refrigeration, and on increased spending on meals out.
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A copy of the complaint can be accessed below.