Chimicles Schwartz Kriner & Donaldson-Smith LLP (CSK&D) is investigating a potential class action lawsuit against ClearOne Advantage, LLC for allegedly making harassing calls to consumers regarding debt relief services.
The Telephone Consumer Protection Act, 47 U.S.C. 227 (“TCPA”) was enacted in 1991 to defend people from telemarketing calls, robocalls, autodials, invasive text messages, and other unwanted solicitations. The TCPA provides that solicitors must provide their name, phone number, and address, and requires that they must state on whose behalf they are calling. Other TCPA provisions prevent solicitors from calling before 8am or after 9pm, and from altering their caller identification (“Caller ID”) information.
The TCPA also resulted in the creation of a National Do-Not-Call Registry, in which consumers can enroll to prevent solicitors from contacting them. Solicitors must honor a consumer’s Do-Not-Call registration permanently. Furthermore, various state laws prohibit the transmission of unfair, deceptive, or otherwise confusing and/or misleading advertisements and other business practices.
ClearOne Advantage routinely makes unsolicited calls to consumers to market supposed debt relief services. Often times, the recipients of these calls do not even have debt. ClearOne Advantage will often begin telephone calls by asking for the name of an individual who is not the actual recipient of the call. These unsolicited telemarketing calls may be a violation of the TCPA and state consumer protection laws.
If you have received unsolicited telephone calls from ClearOne Advantage or any other company alleging to collect nonexistent debt, please contact the lawyers listed below for a free consultation.