Chimicles Schwartz Kriner & Donaldson-Smith LLP (CSK&D) is investigating a potential class action lawsuit relating to an alleged keyboard defect that affects MacBook laptops manufactured after 2015 and MacBook Pro laptops manufactured after 2016. About three years ago, Apple designed a new keyboard that utilizes butterfly switches rather than traditional scissor switches in an effort to slim down their laptops.
Consumers have reported that the butterfly switch keys have a high rate of failure, including a greater tendency for getting stuck or rendered unusable by dust that naturally collects under these key switches. Due to the difficulty in making repairs to these keyboards, any repairs performed outside of the warranty period tend to be costly, costing upwards of $700.
If you own a MacBook manufactured in 2015 or later or a MacBook Pro manufactured in 2016 or later that has experienced keyboard failure, please contact the attorney(s) listed below by filling out the form provided.