Amazon Alexa Privacy/Eavesdropping Concerns– Class Action Investigation

Amazon Alexa Privacy/Eavesdropping Concerns- Class Action Investigation

Chimicles Schwartz Kriner & Donaldson-Smith LLP is investigating a potential class action related to privacy concerns associated with Amazon’s Alexa devices. According to a recent The Washington Post report, Amazon maintains recordings of what Alexa hears from consumers after being activated through hearing “Alexa”. For many owners of these smart-speakers, Alexa does occasionally activate even when “Alexa” is not said aloud.

Additionally the report discloses that Amazon employees are employed to listen to these audio recordings, even ones that might have been recorded inadvertently, in an effort to aid in improving the accuracy of Alexa. Each of these recordings have location information associated with them, and Amazon employees are able to access this information as well. These practices are carried out without the consent of Alexa owners, and may violate state and federal privacy laws.

If you own an Amazon Alexa device, and wish to further discuss your privacy concerns presented by this recent report, feel free to contact the attorney(s) listed below by filling  out the form provided below.

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Attorneys for this case:

Andrew W. Ferich
Mark B. DeSanto